| TASC-V-2021-10/03 | |
|---|---|
| Holder | METALLOINVEST group of companies |
| Scope | Monitoring and measurement of customer satisfaction and loyalty |
| Subject | Customer Satisfaction Index (CSI): JSC Alexey Ugarov OEMK - 92.77%; JSC Andrei Varichev Mikhailovsky GOK - 94.70%; JSC Ural Steel - 89.56%; JSC LEBEDINSKY GOK - 90.23%. Net Promoter Score (NPS): METALLOINVEST group of companies - 73.27% |
| Status | Active |